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Property Management

Barbers Letting Agents are proud to have a Property Management team specifically trained and qualified to handle all your property needs. The team, headed up by Carol Dakin MARLA are passionate about looking after Landlords and Tenants. Approachable, professional and efficient they strive to deal with any issues promptly causing less stress to both Landlord and Tenant. This experienced team of Property Managers is why we are pleased to be currently managing over 850 properties across Shropshire and surrounding areas. As a landlord you acquire a dedicated Property Manager who is assigned to your property as a consistent point of contact for you and your tenant which means we are better tailored to manage expectations.

Before a tenant moves in one of our two inspections and Inventory Officers attend the property and produce a full inventory written report accompanied with photographic evidence. They also liaise with the landlord, tenant and the tenancy deposit scheme (TDS) if necessary to conclude tenancies.

We also have a full time Property Inspector who completes the initial 3 month inspection and then carries out further inspections of the property every 6 months. After each inspection a full report is produced giving landlords suggestions and recommendations of any maintenance works that may be required internally and externally, By having regular checkups such as this it means landlords can plan any maintenance on a budget.

All staff are qualified and able to keep landlords informed of any new regulations and compliance. Currently this includes Landlord Gas Safety Certificates, Legionella Risk Assessment and smoke and carbon monoxide detectors.

Accounts Management

  • Monthly collection of rent with prompt payment to landlords by BACS - (Bankers Automated Clearing Services) shortly after rent payments are cleared
  • Arrange rent guarantee and legal expenses insurance
  • Monitor and pro-actively pursue rent arrears
  • Negotiate regular rent reviews
  • Negotiate and prepare tenancy renewals

Inventories and Inspections

  • Preparation of Ingoing Inventory and Schedule of Condition (including photos)
  • Carry out outgoing inspections at the end of tenancy (including photos)
  • Periodic property inspections and reports (including photos)
  • APIP qualified staff - (Association of Professional Inventory Providers)

Why Choose Barbers Property Management

In addition to all of the points made above we also offer

  1. Dedicated Property Managers
  2. A Full time Property Inspector
  3. Legionella Risk Assessments
  4. Compliance for Smoke & Carbon Monoxide Detectors
  5. A Full Tenant Handbook for the Tenant which details all they need to know about renting a property.
  6. Out of hours emergency phone which is always accessible including weekends, bank holidays – even Christmas Day!
  7. Landlord statements online
  8. Qualified Property Management Staff

Landlords Statements Online

Barbers are continually looking at initiatives to improve and enhance the service we provide to Landlords. and recently upgraded the Statements online service

Landlords can now log into a secure website to view and download their latest statements. If you have already signed up for this service you can access your statements HERE

To take part in this service please email your name, email address and the first line of the address of one of your properties to statements@barbers-online.co.uk. Shortly after registering you will receive an email from the site confirming your login details.

The Property Ombudsman

Barbers are a member of The Property Ombudsman (TPO). Copies of the Code of Practice and the Consumer Guide are available from https://www.tpos.co.uk/

Client Money

A M Arthan Ltd, trading as Barbers, hold client's money for the purposes of letting and managing property.

Our Client's Money is held in a designated Client Money Account.

We will adhere to all legislation regarding Client Money and the regulations imposed in accordance with the RICS Client Money Protection Scheme. We confirm:

  • All Client Money is protected.
  • Any money Clients entrust to the firm is held in a Client Account, separate to the firm's own money.
  • Our Client Account is a bank or building society account that has the word 'client' in its title and contains only money that belongs to clients of the firm.
  • The firm confirms the details of the account with Clients in which their money is held.
  • Client's Money can only be used for the purposes which have been agreed with the firm through our Terms of Business.

All further information can be found within our Client Money Policy and Procedures document which can be provided on request.

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