Posted: 28th January 2014

Going Into 2014...

Barbers specialist residential letting and property management department, headed up by Richard Heath has earned a well deserved reputation for providing a thorough, reliable and professional service.

Richard started  Barbers lettings department in the mid 1990’s and since then the business has grown from collecting rent on twenty properties to managing well over eight hundred properties with a dedicated team of twenty three staff occupying various roles in assisting in the arrangement of new and existing tenancies.

Richard Commented “Barbers promotion of properties “To Let” is unrivalled in the area and covers the whole of our network of five offices in prime locations within Shropshire. This coverage of the market place provides a unique exposure, greatly benefiting landlords and tenants alike.”

Richard added “We have an extensive knowledge of the local area and a strong reputation for excellent customer service, our professionally trained and helpful staff are there to help with all aspects of the letting and management process. One of the main aspects of our growth has been the recommendations and referrals from our clients”

Going forward into 2014 Richard stated that Barbers plan for all the staff working within the department is to have a recognised industry qualification.  Already over half the staff have passed the National Federation of Property Professionals ( NFOPP ) Technical award in Residential Letting and Property Management. As members of the Association of Residential letting Agents we are a Licensed Agent so landlords and tenants will know that their tenancy is handled safely and professionally, the deposit and rent will be protected as we have client money protection, we hold professional indemnity insurance and are members of the property ombudsman scheme which offers a complaints procedure, in all giving peace of mind to landlords and tenants.

In The UK, one in every six properties is now let in the private rental sector, there is a huge need to regulate the lettings industry and with a number of new regulations set to be introduced during 2014. We welcome these changes and during the past few months we have introduced a number of new features to our department with a tenants handbook for all managed properties, which is a comprehensive manual for tenants to refer to regarding most aspects of renting a property, ensuring that they understand their obligations and how to manage different situations. We also produce a monthly newsletter to our clients and in 2014 we will be offering a rent guarantee scheme to all our managed landlords

Mike Arthan Barbers managing director commented, “We are in a very strong position because every year has been a record year for us since we started the lettings department, 2013 has been no exception with demand for two and three bedroom homes continuing to outstrip supply with larger properties also seeing higher levels of tenant demand. We have had instances this year where three or four families were after one property which inevitably leads to a higher rental return!”

The lettings market is incredibly fast paced, and tenants must act quickly when they find a property they like. Richard went on to say that “for investors with available capital, now is good time to enter the buy-to-let market. There are some exceptional deals around on properties in prime rental areas. Rental values remain steady and with demand outstripping supply, there is potential for generating good yields if you invest wisely. We have had a number of clients this year who have invested in property with gross yields of 6% and informed investment purchase advice is available from Barbers market leading property sales offices.

Tenants are also keen to know they are renting from a landlord who won’t be selling six months into their tenancy which would require them to move on, they are seeking more security and for most investment landlords this is good news as the average time tenants are staying in our managed properties is now just short of two years, having one tenant over a five year period is obviously better that half a dozen tenants.

If you have a vacant property you are thinking of renting or thinking of buying to let please call Barbers Lettings whose knowledgeable staff would be only too happy to go through the lettings procedures in detail with you. 

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Very prompt, efficient service. Property particulars and photographs led to a very quick sale. Mrs D - January 2020
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I ask you to pass on my very grateful thanks to you all for making it look easy to sell a home and then buy another. That takes a bit of skill. And all done with cheerfulness and...
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Could we also just add that your accompanied viewer (Suzanne) Is marvellous. This is the second time we have viewed with her and she's a credit to Barbers Estate Agent. She's very welcoming and...
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Barbers have provided an excellent service, they have been very efficient. I was more than happy with the way my property was marketed, they gave useful advice and all comments from viewers were...
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They sold the property very quickly and dealt with my and the buyer's concerns in a very efficient and professional manner. They are always helpful and responsive. One of the reasons for choosing...
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Excellent service from Barbers - both a purchaser and a seller. Very clear communication; all staff are friendly, helpful, have a good sense of humour and willing to give 100%. I wouldn’t...
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I found Barbers, pleasant efficient helpful and proactive. All staff were excellent all aspects of the service was explained to me and showed staff showed empathy as it was a stressful time for...
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  Barbers restored my faith in estate agents. T hey arranged all the viewings, rang with feedback & recommended tradesmen when needed. When I needed advice not always related to...
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Thank you all so much for overseeing the sale of our house and also helping me find a new, temporary place to live! Your efficiency, friendliness, professionalism, reassurance and kindness has...
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This was the best decision I ever made. Jess was amazing and patient with me. Everything was clear and pain free. I would use this service again - highly recommended. Miss Cox – Vendor...
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The Barbers team at the Wellington branch are polite and friendly. They kept me informed and responded to queries quickly and coherently. Their behaviour was exemplary and I felt reflected the...
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Thank you for all your help and patience. You have made the moving process a lot less stressful for us. Ms H, Shrewsbury
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The agent did accompanied viewings as the property was empty and being disposed of by relatives after probate. They liaised and negotiated well with me and the vendor, and provided support and...
The agent did accompanied viewings as the property was empty

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No hassle, Barbers were fantastic. Will use again should I ever move. Listed in The Property Ombudsman Survey for Barbers Wellington/Telford Branch
No hassle, Barbers were fantastic

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The service was very good. We would recommend them to others. Listed in The Property Ombudsman Survey for Barbers Wellington/Telford Branch
The service was very good.

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Initial contact professional and fully understanding of our needs. Always available and acquainted with the ever changing services. Good team effort from all those involved in the transaction....
Initial contact professional and fully understanding of our needs

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Information was accurate. Guarantees about seller leaving property by a deadline I was working to were met. Trouble free purchase. Listed in The Property Ombudsman Survey for Barbers...
Information was accurate.

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Very friendly efficient staff who kept us up to date with any development. Listed in The Property Ombudsman Survey for Barbers Wellington/Telford Branch
Very friendly efficient staff

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I am just e-mailing you to thank you for the incredibly smooth transaction of letting our new rural cottage in South Shropshire. To enable our move you have also found us an excellent tenant for...
I am just e-mailing you to thank you for the incredibly smooth transaction of letting our new rural cottage in South Shropshire. To enable our move you have also found us an excellent tenant for our own property in Wem. From the moment we saw our cottage

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We are very pleased with the prompt and efficient manor you and your team, helped to prepare Keeper's Cottage for letting again, and finding suitable tenants for the property, within two weeks of...
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Thank-you for seeing us through our roller coaster move to Market Drayton, at times we wondered if we would even make it. Thank-you for your patience and efforts on our behalf and thanks to all of...
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Barbers were very efficient and despite the market conditions it took only 5 weeks to sell our property. We would use them in the future (if we ever move again!) Listed in The Property...
Barbers were very efficient

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Very helpful and friendly did their best to market the property and provided a lot of viewers. Always kept me in touch. Karen was very efficient approachable and charming. Listed in The...
Very helpful and friendly

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All the staff at Barbers were all fantastic in their approach to our sale. We cannot thank them enough. They went beyond our expectations and we would not hesitate in contacting them again when...
All the staff at Barbers were all fantastic

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Karen was my contact @ Barbers, Newport. So helpful, friendly & efficient. Nothing too much trouble. What as asset to a company! Listed in The Property Ombudsman Survey for Barbers...
Karen was my contact @ Barbers, Newport

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Very satisfied with Barbers service over whole sale process. Listed in The Property Ombudsman Survey for Barbers Market Drayton Branch
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We would use this company again & would be happy to recommend them to friends. Listed in The Property Ombudsman Survey for Barbers Newport Branch
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I would say that Barbers, Market Drayton were very helpful, approachable and much mofe efficient than some estate agents I’ve dealt with in the past. Listed in The Property Ombudsman...
I would say that Barbers, Market Drayton were very helpful

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Barbers were instrumental in assisting progress of our sale and purchase and preserving the chain for which we were grateful. Listed in The Property Ombudsman Survey for Barbers Newport...
Barbers were instrumental in assisting

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Thank you - I have to say Barbers has been one of the best estate agents I have dealt with

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Thank you for your kindness

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To Sophie, Julie and all the Lettings team, we are over the moon with the excellent service we have received in letting our property; it is such a weight off our mind. Our only regret is that we...
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Many thanks for all your efforts

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Thank- you for everything you have done

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To all the staff at Barbers- Many thanks for your kind and professional help during the duration of this nail-biting and difficult sale. Many Thanks. Mr and Mrs O, Shrewsbury
To all the staff

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Just a short letter

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To everyone at Barbers, Thank you for all your help. Mr & Mrs B, Market Drayton
To everyone at Barbers, Thank you for all your help.
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