Choosing An Estate Agent You Can Trust

Choosing a Trustworthy Estate Agent – Why Experience Matters More Than Ever

Considering the recent BBC Panorama investigation into irregular practices by some estate agents, it’s no surprise that many people feel unsure about who to trust when selling or letting a property.

At Barbers Estate Agents, we’ve proudly served our local communities for over 175 years, and our commitment to transparency, professionalism, and local expertise remains stronger than ever. We welcome this spotlight on poor practices in the industry. In fact, we believe it’s long overdue.

Here’s what we believe sets us apart:

Independent & Accountable – As an independent agency, our clients are at the heart of every decision we make. No hidden incentives. No national targets. Just good, honest advice.

Credentials & Integrity – We’re fully regulated and proud members of key industry bodies like The Property Ombudsman and Propertymark (National Association of Estate Agents), meaning you’re always protected. If your agent isn’t a member or regulated, then ask them why not?

Local Knowledge You Can Rely On – We live and work where you do. That means pricing your property accurately, knowing the market inside out, and offering advice grounded in real experience—not guesswork.

Clear Communication, Every Step – We don’t believe in vague promises or pushy sales scripts. Everything we do — from marketing plans to fee structures — is clearly explained and confirmed in writing. No pressure. No grey areas. Just a straightforward, professional service that puts your interests first.

Whether you’re selling, buying, letting or renting, you deserve an agent who looks after you as the customer and your property.

If you want guidance you can trust, with a reputation built over generations, we’re always here to help and have offices local to you for you to call in and meet a member of our teams.

Barbers – Trusted locally since 1848!