16 employees from Barbers have been assessed as their company’s Relocation Agent Specialists. The recent assessments were awarded by Relocation Agent Network following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the North Shropshire area.
The Importance of Service Accreditation
All of the Specialists first qualified by completing Relocation Agent Network’s online training programme, The Importance of Service. A national network of leading estate agents (of which Barbers is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.
To be successfully accredited, participants must complete three phases of learning, beginning with four training videos on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.
Barbers Managing Director, Mike Arthan, said, “Having Relocation Agent Specialists in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process and can offer help and guidance along the way. We’re so proud of all of our staff who have had their performances assessed this year. It’s a great example of the continual development we invest in, here at Barbers.”
Relocating With Barbers
By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to North Shropshire, Barbers guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The Relocation Agent Specialists ensure that this process is made even smoother.
Relocation Agent Network’s Director, Mark Westcott said, “To be recognised for their performance this year as Relocation Agent Specialists is a great achievement, well done to all at Barbers. Selected by us to represent the Network in North Shropshire, Barbers have proved themselves to be the area’s Local Expert. With the addition of in-house Relocation Agent Specialists, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”
About Relocation Agent Network. Relocation Agent Network is a national network of specially-selected estate agents. All members are handpicked after thorough checks identify them as the best estate agent to represent Relocation Agent Network in their area. The Network provides coverage throughout England, Scotland and Wales. Relocation Agent Network is a division of Dwellworks, the world’s largest provider of destination services. In the UK, Dwellworks uses Network members to buy and sell homes for these relocating families. Relocation Agent Network additionally helps house movers in other parts of the country by referring buyers and sellers from one area to another.